When in Winston Salem, skip eating at Willow. Here is why:
The waiter had a "hipster hat" brown eyes, glasses and a beard. He loved to use the word dude. He was, in fact, a rude dude.
This one rude dude is going to put this delightfully decorated place out of business.
We have eaten here before, and wanted to give it another try after bad service put a damper on our previous meal. The good food and the owner's apology for the bad service made us think, let's do this place again and give a review of the meal. We were hoping that the owners' previous apology, and the good quality food we previously enjoyed, would make this experience pleasant. It was not.
First, we called to make a reservation and we were put into voice mail jail. We left a message for reservations for 11:30. We did not hear back about our voice mail reservation, but decided to chance it anyway.
We arrived and asked if they gave us a reservation. We explained what happened with the voice mail. Of course, there was no attempt to check the voice mail to see if the message was on the system. After some discussion with the bearded hipster dude, he offered the four of us a small table for two, outside
After explaining this was unacceptable, hipster dude began to show us an attitude, a rude dude attitude. We then decided to leave telling hipster dude-
"Have a nice day."
He sarcastically replied: "Oh, I will it will be wonderful."
We then said: "You keep that up and you will go out of business."
Hipster dude responded indignantly: "Dude it is not my business."
If Willow wants hipster dude, Willow can keep hipster dude. Hipster dude will help Willow go into a deep decline…unless Willow tells hipster dude:
Dude, your fired…
Willow may have good food, but its service stinks. Poor service will put a good restaurant out of business.
At Willow, it appears hipster dude is always right and the customer is always wrong.
Note to hipsters: Willow's hipster dude gives hipsters everywhere a bad name...