Vicki James-In the kitchen at Aretha Frankenstein’s it is apparently impossible for the kitchen to produce two pancakes that make up a “slim stack” order within an hour’s time.
First, let me tell you about our wait.
It was a very cold day. When we arrived, we realized there would be a wait. We asked if we could stand inside the door. The hostess informed us that was not possible. She said we could wait in our car and crack our window so we could hear her when she yelled out our name. I explained that we had had to park a block away. Could she text us when our table was ready? No, they do not text.
Despite the prospect of standing out in the cold for thrity minutes, we decided to wait. After about half an hour standing in the chilly cold, we were called in to be seated. The hostess directed us to non-functioning pac-man game that was being used as a table. There was no room to put your legs under the table, the chairs were tiny and hard, and people kept on running into us as they walked by.
I ordered coffee and my husband got an espresso Guinness mix, which he enjoyed. We placed our order. I asked for the “slim stack”of two pancakes and bacon. My husband ordered an Italian omelet and a pancake. Then the real fun began.
We watched as several people who came in after us got served. When I asked why, I was told that the pancakes take twenty minutes to make and the kitchen can only make a small number of them at a time.
So after hearing the pancake excuse, we sat and waited, and waited and waited. My back began to ache. I saw a table clear and, quite naturally, I asked “Cruella,” the hostess, if we could please move to the more comfortable table. She said “No there are people waiting for that table and it it is first come first served.”
What the heck? Since we were there first, I did not really understand THAT explanation, but in Cruella’s defense, she was busy taking breaks to join her friends for cigarettes and drinks on the porch, so she may not have had all those neural synapses firing at once.
We continued to wait. After half an hour I was served one pancake and a side order of greasy poorly cooked bacon. My husband's omelet came out shortly thereafter, with delicious grits and a huge biscuit. His omelet was great, my pancake was good, but it did not live up to the Frankenstein's reputation.
About ten minutes after my husband finished, he was served his pancake. Mind you, by this time I still had not been served my second pancake. About the time he finished his pancake, my second pancake arrived. My lower back was killing me so I asked the waitress to box the pancake to go.
Yum yum, I can hardly wait to eat my leftover pancake tomorrow.
This absurd experience cost us thirty-seven dollars and an hour and a half of our precious Saturday. I left feeling hungry, abused and in physical pain. After seeing a woman with a pierced face in a dinosaur suit smoke and drink through the window with a gaggle of her friends doing the same, watching the hostess take numerous smoke breaks, and our waitress joining in on the smoke fun outside the window, and experiencing service slower than a Galapagos tortoise, I really have to say...
Take my advice, buy the pancake mix and cook them at home. They won’t be as fluffy, but you won’t have to wait an hour for two pancakes, either! Nor will you be subjected to Cruella’s tender mercies. Nor will you experience dinosaur lady with her Swiss cheese pierced face drinking outside of the window, a horrifying experience in and of itself.
Under no circumstances will I go through this horror show experience again. Sadly, this used to be a decent place, where two pancakes arrived on your plate at the same time and people cared abut giving you good food, at a good price with good service. I had not been there is several years, and I don’t imagine I’ll be back.